The website of Italy's Ministry of Infrastructure and Transport. 159 requests, 17 domains. The policy was opened in full and compared with the capture — and it contradicts itself: it promises that data does not leave the EU and that there is no tracking, whereas the IP and browser parameters fly off to Google's and Twitter's servers in the USA in the first seconds, before the consent banner even appears at 5.3 seconds.
Request timeline
Declared versus actual
Detected trackers
- Web Analytics Italia government analytics (Matomo, de-identified)
- YouTube (regular mode, not privacy)
- Google DoubleClick (advertising)
- Google WAA
- Twitter/X widgets and telemetry
Indicators of GDPR non-compliance
- Art. 13(1)(f) and Chapter V GDPR — transfer of data outside the EUThe policy explicitly states that personal data is not transferred outside the European Economic Area. In fact, in the first seconds of loading, the visitor's IP address and browser parameters go to Google's servers (YouTube video, DoubleClick advertising, a Google utility domain) and Twitter — US companies. This is a transfer of data outside the EU, directly against the policy text. The document itself classes the IP address as personal data.
- Internal contradiction of the policy — «no tracking» declaredThe policy asserts in a separate paragraph: no profiling is conducted and no other tracking methods are applied. Yet in the capture the Google DoubleClick advertising system and Twitter event telemetry are present, which send data about the visitor. The document's statement does not match the site's behaviour.
- Art. 13(1)(e) GDPR — incorrectly named analytics toolThe policy promises that statistics is collected by Google Analytics. It is not on the site — a different, government Italian analytics system works, not mentioned in the document once. The collection itself is probably lawful, but the visitor is given incorrect information about who measures them and with what. In addition, the document describes the analytics contradictorily: in one section — «consent is not required», in another — «only after explicit consent».
- Art. 6(1)(a) GDPR — third-party content before consentThe policy promises that third-party content is connected only after explicit consent. In fact, the consent banner appears on the screen only at 5.3 seconds, while the YouTube video, the Twitter widget and the Google systems pulled in by them establish a connection already in the first second — long before the person was given a choice.
Context
mit.gov.it is the official website of Italy’s Ministry of Infrastructure and Transport. It is built on the widespread Drupal system, in the unified design of Italian government sites. In the capture taken — 159 requests to 17 different domains. I opened the policy myself, on the live site, and read it in full. An important detail: the page turned out to be clean and fully accessible — one coherent page, without a maze of nested links and without access blocking. The document is recent, the last change marked April 2026, that is, just a couple of months before the audit — the discrepancies cannot be written off as «outdated text». And so the problem here is not that the policy was hidden, but that it directly diverges from what the site actually does. It is precisely these discrepancies that are visible only on comparing the full text with the capture — and it is precisely them that we analyse point by point below.
Was there a consent banner — and when
Yes, there is a banner. But it appears not immediately, but with a large delay — and this is one of the key plots of the analysis.
- +0.6 s — the Twitter widget already works on the page.
- +0.7 s — the YouTube video launches in regular (not privacy) mode.
- +0.8 s — the government analytics sends the first visit measurement.
- +1.2 s — the Google DoubleClick advertising system connects.
- +2.7 s — a Google utility domain connects.
- +5.3 s — and only now does the consent banner physically appear on the screen. Before this second nothing can be pressed on it.
- +12 s — the cookie decision is recorded. In plain words: for the first five seconds there is no banner on the screen, while five third-party connections have already taken place. For an ordinary visitor this means that data about them began going out before they were even given the opportunity to consent or refuse.
Data goes to the USA — while the policy promises it does not leave the EU
This is the most serious discrepancy. The policy has a separate, unambiguous paragraph: data is not transferred outside the European Economic Area. The capture shows the opposite. Already in the first seconds the visitor’s browser reaches out to Google’s servers (YouTube video, DoubleClick advertising, a Google utility domain) and to Twitter’s servers — and these are American companies. With every such request the visitor’s IP address and detailed browser parameters automatically go out. And here there is a subtlety that makes the discrepancy especially weighty: the policy itself, in the section on the data collected, explicitly names the IP address as personal data. It turns out the document promises not to transfer outside the EU precisely what it in fact transfers in the very first seconds.
«No profiling, no other trackers» — but there is DoubleClick and Twitter telemetry
Another paragraph of the policy asserts: no cookies for profiling are used and no other tracking methods are applied. In the capture, however, there is the Google DoubleClick advertising system — a domain whose direct task is connected with advertising profiling — and there is Twitter event telemetry, which sends data about actions on the page in separate requests. One can argue how actively they profile in this particular case, but their very presence already refutes the phrase «no other tracking methods are applied». The document’s statement and the site’s behaviour diverge.
The wrong analytics is named — and described contradictorily
The policy promises that statistics is collected by Google Analytics. It is not on the site in any form — visitors are counted by an entirely different system, government Italian analytics that the document does not mention once. This collection itself is most likely within the law: it is government-run, de-identified and under Italian rules equated to technical cookies. But in its capture it is visible that, together with the fact of the visit, a visitor identifier, screen resolution and detailed browser data go out — that is, this is not a clean anonymous count, but at least a de-identified device profile. This is worth keeping in mind, although it probably does not cross the edge of the law. It separately stands out that the document describes the analytics while contradicting itself: in one section it is said that the analytics is equated to technical cookies and consent for it is not required, and in another — that analytics cookies are set only after explicit consent. Two mutually exclusive formulations in one text — the visitor, with all the will in the world, will not understand which rule applies.
The chain: one embedded video drags along six domains
It is worth showing where such a scattering of third-party connections comes from at all. The site itself reaches out directly to only a few external addresses. But the YouTube video embedded in regular mode (rather than privacy mode, which sets no extra cookies) works as a gateway: it is precisely it that then pulls in the DoubleClick advertising, Google utility domains and the rest. That is, a significant part of the whole third-party load is a consequence of a single decision: to insert the clip in regular mode instead of privacy mode. Had the embedding mode been changed — half of these domains would simply not have appeared.
What cannot be claimed from the capture
Honest caveats, to separate facts from guesses. First, the recording of the decision at the 12th second is not proof that «the user pressed consent». The capture was taken automatically, no live person pressed the buttons. This decision could have been saved from a previous visit or triggered by default. Second, from this capture the exact cookie lifetimes are not visible — the technical headers that set them are not preserved in the export. So we speak of the fact that the systems connected, but do not undertake to name for how many days or months they settle in the browser. Third, I do not have the source code of the page’s scripts — only their calls. The conclusions about the chain of connections are drawn from who called whom in the capture, not from analysing the code itself.
Conclusion
The picture at this site is heavier than it seems at first glance, and the matter is not a hidden policy — it is in fact open and recent. The matter is that the text contradicts the behaviour in several directions at once. The document promises that data does not leave the EU — while the IP and browser parameters fly off to Google’s and Twitter’s servers in the USA in the first seconds. It promises that there is no tracking — while in the capture there is DoubleClick advertising and Twitter telemetry. It names Google Analytics, which is not there, and contradicts itself on the question of consent for analytics. And everything third-party connects before the consent banner even appears on the screen, at 5.3 seconds. The main takeaway for the reader: on this site the policy’s promises and the actual actions are two different documents.
How to verify: download the file and compute its checksum — sha256sum file.har (Linux, macOS) or certutil -hashfile file.har SHA256 (Windows); it must match the one shown. The conclusions apply to the scope of this measurement — see the limitations of the method.
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Send this letter directly to the company first — before contacting the regulator it has the right to respond (GDPR Art. 12(3) — 30 days).
Тема: Запрос доступа к персональным данным (ст. 15 GDPR) — mit.gov.it Кому: [укажите адрес компании — DPO / поддержка / юридический отдел] От: [Ваше имя], [контактный email] Прошу предоставить доступ к моим персональным данным, обрабатываемым в связи с использованием сайта mit.gov.it. 1. Категории данных и цели обработки (ст. 15(1)(a)-(c)) На основании независимого технического анализа сайта прошу подтвердить и подробно раскрыть следующие категории обработки: 1) Политика прямо заявляет, что персональные данные не передаются за пределы Европейской экономической зоны. На деле в первые секунды загрузки IP-адрес посетителя и параметры его браузера уходят на серверы Google (видео YouTube, рекламный DoubleClick, служебный домен Google) и Twitter — компаний США. Это и есть передача данных за пределы ЕС, прямо вопреки тексту политики. Сам же документ относит IP-адрес к персональным данным. 2) Политика отдельным абзацем утверждает: профилирование не ведётся и никакие другие методы отслеживания не применяются. В замере при этом присутствует рекламная система Google DoubleClick и событийная телеметрия Twitter, которые отправляют данные о посетителе. Заявление документа не соответствует поведению сайта. 3) Политика обещает, что статистику собирает Google Analytics. На сайте его нет — работает другая, государственная итальянская система аналитики, не упомянутая в документе ни разу. Сам сбор, вероятно, законен, но посетителю сообщают неверные сведения о том, кто и чем его измеряет. Вдобавок документ описывает аналитику противоречиво: в одном разделе — «согласие не требуется», в другом — «только после явного согласия». 4) Политика обещает, что сторонний контент подключается только после явного согласия. На деле баннер согласия появляется на экране лишь на 5,3-й секунде, а видео YouTube, виджет Twitter и подтянутые ими системы Google устанавливают соединение уже в первую секунду — задолго до того, как человеку дали выбрать. 2. Получатели, сроки хранения и передача за пределы ЕЭЗ (ст. 15(1)(c)-(d), 46) Прошу также указать полный список третьих лиц-получателей, применимые сроки хранения по каждой категории и правовые основания передачи данных за пределы ЕЭЗ, если таковая происходит. Полный технический разбор с доказательствами (сохранённый сетевой журнал, контрольная сумма SHA-256) опубликован по адресу: https://gdpru.eu/en/audits/it-mit-gov-it/ 3. Автоматизированная обработка и профилирование (ст. 15(1)(h)) Прошу сообщить, применяется ли в отношении меня автоматизированное принятие решений или профилирование, и если да — раскрыть логику такой обработки. С уважением, [Ваше имя] [контактный email] [Страна] [Дата]
Subject: Data access request (GDPR Art. 15) — mit.gov.it To: [insert the company's address — DPO / support / legal department] From: [Your name], [contact email] I request access to my personal data processed in connection with the website mit.gov.it. 1. Categories of data and purposes of processing (Art. 15(1)(a)-(c)) Based on an independent technical analysis of the site, I request confirmation and detailed disclosure of the following categories of processing: 1) The policy explicitly states that personal data is not transferred outside the European Economic Area. In fact, in the first seconds of loading, the visitor's IP address and browser parameters go to Google's servers (YouTube video, DoubleClick advertising, a Google utility domain) and Twitter — US companies. This is a transfer of data outside the EU, directly against the policy text. The document itself classes the IP address as personal data. 2) The policy asserts in a separate paragraph: no profiling is conducted and no other tracking methods are applied. Yet in the capture the Google DoubleClick advertising system and Twitter event telemetry are present, which send data about the visitor. The document's statement does not match the site's behaviour. 3) The policy promises that statistics is collected by Google Analytics. It is not on the site — a different, government Italian analytics system works, not mentioned in the document once. The collection itself is probably lawful, but the visitor is given incorrect information about who measures them and with what. In addition, the document describes the analytics contradictorily: in one section — «consent is not required», in another — «only after explicit consent». 4) The policy promises that third-party content is connected only after explicit consent. In fact, the consent banner appears on the screen only at 5.3 seconds, while the YouTube video, the Twitter widget and the Google systems pulled in by them establish a connection already in the first second — long before the person was given a choice. 2. Recipients, retention periods, and transfers outside the EEA (Art. 15(1)(c)-(d), 46) I also request the full list of third-party recipients, the applicable retention period for each category, and the legal basis for any transfer of data outside the EEA. The full technical audit with evidence (saved network log, SHA-256 checksum) is published at: https://gdpru.eu/en/audits/it-mit-gov-it/ 3. Automated processing and profiling (Art. 15(1)(h)) Please state whether I am subject to automated decision-making or profiling, and if so, disclose the logic involved. Sincerely, [Your name] [contact email] [Country] [Date]
RIA DigiDoc — phone · Smart-ID / Mobile-ID
Where to file: Italian Data Protection Authority (Garante) — garanteprivacy.it
The regulator reviews complaints in its national language. There is an officially translated template from the European Data Protection Board (EDPB) — you can use it instead of or alongside this letter: Official EDPB complaint form (PDF, your language)
Тема: Жалоба на обработку персональных данных — mit.gov.it 1. Предмет жалобы Я подаю жалобу в отношении обработки моих персональных данных сайтом mit.gov.it. 2. Обстоятельства Я посетил сайт mit.gov.it и обнаружил признаки несоответствия обработки моих персональных данных требованиям GDPR. Технический разбор, опубликованный на gdpru.eu 15.06.2026 (открытая методология, воспроизводимые измерения), документирует следующие признаки: 1) Политика прямо заявляет, что персональные данные не передаются за пределы Европейской экономической зоны. На деле в первые секунды загрузки IP-адрес посетителя и параметры его браузера уходят на серверы Google (видео YouTube, рекламный DoubleClick, служебный домен Google) и Twitter — компаний США. Это и есть передача данных за пределы ЕС, прямо вопреки тексту политики. Сам же документ относит IP-адрес к персональным данным. 2) Политика отдельным абзацем утверждает: профилирование не ведётся и никакие другие методы отслеживания не применяются. В замере при этом присутствует рекламная система Google DoubleClick и событийная телеметрия Twitter, которые отправляют данные о посетителе. Заявление документа не соответствует поведению сайта. 3) Политика обещает, что статистику собирает Google Analytics. На сайте его нет — работает другая, государственная итальянская система аналитики, не упомянутая в документе ни разу. Сам сбор, вероятно, законен, но посетителю сообщают неверные сведения о том, кто и чем его измеряет. Вдобавок документ описывает аналитику противоречиво: в одном разделе — «согласие не требуется», в другом — «только после явного согласия». 4) Политика обещает, что сторонний контент подключается только после явного согласия. На деле баннер согласия появляется на экране лишь на 5,3-й секунде, а видео YouTube, виджет Twitter и подтянутые ими системы Google устанавливают соединение уже в первую секунду — задолго до того, как человеку дали выбрать. Полная техническая документация опубликована по адресу: https://gdpru.eu/en/audits/it-mit-gov-it/ 3. Положения GDPR, соблюдение которых прошу проверить Art. 13(1)(f) и Глава V GDPR — передача данных за пределы ЕС; Внутреннее противоречие политики — заявлено «слежки нет»; Art. 13(1)(e) GDPR — неверно названный инструмент аналитики; Art. 6(1)(a) GDPR — сторонний контент раньше согласия 4. Требование Прошу проверить изложенные обстоятельства и, если несоответствие подтвердится, принять меры, предусмотренные статьёй 58(2) GDPR. 5. Приложения Полная доказательная база — HAR-файл, контрольная сумма SHA-256 и цитата из политики конфиденциальности сайта, документирующая указанное противоречие — опубликована и проверяема по ссылке в пункте 2 выше. С уважением, [Ваше имя] [контактный email] [Страна] [Дата]
Subject: Complaint regarding personal data processing — mit.gov.it 1. Subject of the complaint I am filing a complaint regarding the processing of my personal data by the website mit.gov.it. 2. Circumstances I visited the website mit.gov.it and found indications that the processing of my personal data does not comply with the GDPR. The technical analysis published on gdpru.eu on 15 June 2026 (open methodology, reproducible measurements) documents the following indications: 1) The policy explicitly states that personal data is not transferred outside the European Economic Area. In fact, in the first seconds of loading, the visitor's IP address and browser parameters go to Google's servers (YouTube video, DoubleClick advertising, a Google utility domain) and Twitter — US companies. This is a transfer of data outside the EU, directly against the policy text. The document itself classes the IP address as personal data. 2) The policy asserts in a separate paragraph: no profiling is conducted and no other tracking methods are applied. Yet in the capture the Google DoubleClick advertising system and Twitter event telemetry are present, which send data about the visitor. The document's statement does not match the site's behaviour. 3) The policy promises that statistics is collected by Google Analytics. It is not on the site — a different, government Italian analytics system works, not mentioned in the document once. The collection itself is probably lawful, but the visitor is given incorrect information about who measures them and with what. In addition, the document describes the analytics contradictorily: in one section — «consent is not required», in another — «only after explicit consent». 4) The policy promises that third-party content is connected only after explicit consent. In fact, the consent banner appears on the screen only at 5.3 seconds, while the YouTube video, the Twitter widget and the Google systems pulled in by them establish a connection already in the first second — long before the person was given a choice. Full technical documentation is published at: https://gdpru.eu/en/audits/it-mit-gov-it/ 3. GDPR provisions I ask you to examine Art. 13(1)(f) and Chapter V GDPR — transfer of data outside the EU; Internal contradiction of the policy — «no tracking» declared; Art. 13(1)(e) GDPR — incorrectly named analytics tool; Art. 6(1)(a) GDPR — third-party content before consent 4. Request I request that you examine the circumstances described and, if non-compliance is confirmed, apply the measures provided for in Article 58(2) GDPR. 5. Attachments The full evidence base — the HAR file, its SHA-256 checksum and the quotation from the site's privacy policy documenting the stated contradiction — is published and verifiable at the link in point 2 above. Sincerely, [Your name] [contact email] [Country] [Date]