The website of Italy's data-protection regulator itself. 110 requests, 3 domains. The own analytics is implemented exemplarily — on its own domain, without a tracking identifier, with IP masking exactly as described in the policy. The only catch is the ReadSpeaker text-to-speech service: it is European, sets no cookies, but as a third-party recipient of the IP it is not mentioned in the policy — even though it is precisely this body that obliges everyone else to list such services.
Request timeline
Declared versus actual
Detected trackers
- Matomo on Garante's own domain (gpdp.it) — without a tracking identifier, IP masked by 2 bytes, declared
- ReadSpeaker — text-to-speech for the visually impaired, on a European CDN, without cookies, not mentioned in the policy
Indicators of GDPR non-compliance
- Art. 13(1)(e) GDPR — a third-party service is not listed among the recipientsThe policy categorically states that no third-party cookies are set and provides a closed list of six specific data recipients designated by Garante. Among them there is no ReadSpeaker service (reading text aloud), which loads on every visit and receives the visitor's IP address. Formally the statement about cookies is correct — ReadSpeaker does not set them — but as a third-party data recipient it is not named in the document at all. The service is European and its function is auxiliary, so this is a question of the completeness of the declaration, not a data leak.
Context
garanteprivacy.it is the official website of the Garante per la protezione dei dati personali, that is, of Italy’s data-protection supervisory authority itself. The very one that writes the third-party-declaration rules for all the country’s other sites. It is built on the Liferay platform. The capture shows 110 requests to three domains. The policy correctly names Garante itself as the controller and lists a dozen and a half domains belonging to it, including gpdp.it. The capture, like the whole series, was taken on a clean Edge browser with no VPN and no blocker. Since this is a regulator’s site, there is a special interest in it: does the author of the rules observe its own requirements? For the most part — yes, and quite carefully. But one detail stands out.
The analytics — exemplary
First about what is done right. The web analytics here is on Garante’s own domain, not on a third-party service. The capture shows the same as the policy: the IP address is masked by zeroing the last two bytes — exactly as written in the document — no persistent identifier is assigned to the visitor, and not a single cookie is set during the session. This is tidy, private-by-design analytics, and the promised fully coincides with the fact. In this area the regulator practises exactly what it preaches.
ReadSpeaker — the only undeclared party
And now the catch. The ReadSpeaker service works on the site — a tool that reads the page text aloud, needed above all by people with visual impairments. It loads at the start of the visit, and with it the visitor’s IP address goes to this service’s servers. Here it is important to keep proportion and not blow up the finding. First, ReadSpeaker is a European service, its address directly points to European infrastructure, so there is no leak of data outside the EU here. Second, it is not an advertising or behavioural tracker but an auxiliary accessibility tool — a rather commendable thing. Third, it sets no cookies in this session, so the policy’s literal statement «no third-party cookies are set» formally remains correct. The problem is narrow but real: the policy provides a closed list of six specific data recipients, and ReadSpeaker is not among them — nor is it mentioned anywhere in the text. Yet it is a third-party recipient of the visitor’s IP address. That is, the declaration is incomplete.
The irony — and why it is nonetheless worth noting
The omission itself is small and fixed with a single line in the document. But the place of the finding gives it weight: it is precisely Garante whose guidance obliges every Italian site to list all third-party services receiving users’ data. And on its own site one such service is absent from the list. In essence this is not hypocrisy — ReadSpeaker’s function is benign, there is no leak — but rather an oversight. But a symbolic oversight: the author of the rule fell one position short of fulfilling it itself.
What cannot be claimed from the capture
A few honest caveats. The contents of the analytics measurement go out not in the request address, so on the IP masking I rely on the policy — and it is consistent with there being no cookie and no persistent identifier in the capture. ReadSpeaker’s belonging to European infrastructure I determine from its domain; the exact server location is not recorded in the lightweight export. The capture covers the home page.
Conclusion
The regulator’s site for the most part shows exactly what the regulator requires of others: its own analytics on its own domain, without a tracking identifier, with IP masking down to the byte, as recorded in the policy. The only blemish is the ReadSpeaker text-to-speech service, which receives the visitor’s IP but does not appear in the list of data recipients. It is European, harmless in function and sets no cookies, so this is about the incompleteness of the declaration, not a leak. The main takeaway for the reader: even a fundamentally exemplary site — and even the data-protection authority itself — has an unclosed trifle; and it is all the more valuable that here it is indeed a trifle, not hidden tracking, as on other analysed sites.
How to verify: download the file and compute its checksum — sha256sum file.har (Linux, macOS) or certutil -hashfile file.har SHA256 (Windows); it must match the one shown. The conclusions apply to the scope of this measurement — see the limitations of the method.
455c1b44c2b8552792cc047270477f0152665cff3fee2139fa455d276d668807Want a response from the company about this audit? → Open the tool
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All fields are required to print the document — this is a formal requirement of the letter itself (the particulars of an official submission), not data collection: nothing is sent or saved anywhere, it all stays in your browser and disappears when you close the page. See the methodology for details.
RIA DigiDoc — phone · Smart-ID / Mobile-ID
Send this letter directly to the company first — before contacting the regulator it has the right to respond (GDPR Art. 12(3) — 30 days).
Тема: Запрос доступа к персональным данным (ст. 15 GDPR) — garanteprivacy.it Кому: [укажите адрес компании — DPO / поддержка / юридический отдел] От: [Ваше имя], [контактный email] Прошу предоставить доступ к моим персональным данным, обрабатываемым в связи с использованием сайта garanteprivacy.it. 1. Категории данных и цели обработки (ст. 15(1)(a)-(c)) На основании независимого технического анализа сайта прошу подтвердить и подробно раскрыть следующие категории обработки: 1) Политика категорично заявляет, что сторонние cookie не устанавливаются, и приводит закрытый список из шести конкретных получателей данных, designated Garante. Среди них нет сервиса ReadSpeaker (озвучивание текста вслух), который загружается при каждом визите и получает IP-адрес посетителя. Формально заявление про cookie верно — ReadSpeaker их не ставит, — но как сторонний получатель данных он в документе не назван вовсе. Сервис европейский и функция у него вспомогательная, поэтому это вопрос полноты декларации, а не утечки данных. 2. Получатели, сроки хранения и передача за пределы ЕЭЗ (ст. 15(1)(c)-(d), 46) Прошу также указать полный список третьих лиц-получателей, применимые сроки хранения по каждой категории и правовые основания передачи данных за пределы ЕЭЗ, если таковая происходит. Полный технический разбор с доказательствами (сохранённый сетевой журнал, контрольная сумма SHA-256) опубликован по адресу: https://gdpru.eu/en/audits/it-garanteprivacy-it/ 3. Автоматизированная обработка и профилирование (ст. 15(1)(h)) Прошу сообщить, применяется ли в отношении меня автоматизированное принятие решений или профилирование, и если да — раскрыть логику такой обработки. С уважением, [Ваше имя] [контактный email] [Страна] [Дата]
Subject: Data access request (GDPR Art. 15) — garanteprivacy.it To: [insert the company's address — DPO / support / legal department] From: [Your name], [contact email] I request access to my personal data processed in connection with the website garanteprivacy.it. 1. Categories of data and purposes of processing (Art. 15(1)(a)-(c)) Based on an independent technical analysis of the site, I request confirmation and detailed disclosure of the following categories of processing: 1) The policy categorically states that no third-party cookies are set and provides a closed list of six specific data recipients designated by Garante. Among them there is no ReadSpeaker service (reading text aloud), which loads on every visit and receives the visitor's IP address. Formally the statement about cookies is correct — ReadSpeaker does not set them — but as a third-party data recipient it is not named in the document at all. The service is European and its function is auxiliary, so this is a question of the completeness of the declaration, not a data leak. 2. Recipients, retention periods, and transfers outside the EEA (Art. 15(1)(c)-(d), 46) I also request the full list of third-party recipients, the applicable retention period for each category, and the legal basis for any transfer of data outside the EEA. The full technical audit with evidence (saved network log, SHA-256 checksum) is published at: https://gdpru.eu/en/audits/it-garanteprivacy-it/ 3. Automated processing and profiling (Art. 15(1)(h)) Please state whether I am subject to automated decision-making or profiling, and if so, disclose the logic involved. Sincerely, [Your name] [contact email] [Country] [Date]
RIA DigiDoc — phone · Smart-ID / Mobile-ID
Where to file: Italian Data Protection Authority (Garante) — garanteprivacy.it
The regulator reviews complaints in its national language. There is an officially translated template from the European Data Protection Board (EDPB) — you can use it instead of or alongside this letter: Official EDPB complaint form (PDF, your language)
Тема: Жалоба на обработку персональных данных — garanteprivacy.it 1. Предмет жалобы Я подаю жалобу в отношении обработки моих персональных данных сайтом garanteprivacy.it. 2. Обстоятельства Я посетил сайт garanteprivacy.it и обнаружил признаки несоответствия обработки моих персональных данных требованиям GDPR. Технический разбор, опубликованный на gdpru.eu 15.06.2026 (открытая методология, воспроизводимые измерения), документирует следующие признаки: 1) Политика категорично заявляет, что сторонние cookie не устанавливаются, и приводит закрытый список из шести конкретных получателей данных, designated Garante. Среди них нет сервиса ReadSpeaker (озвучивание текста вслух), который загружается при каждом визите и получает IP-адрес посетителя. Формально заявление про cookie верно — ReadSpeaker их не ставит, — но как сторонний получатель данных он в документе не назван вовсе. Сервис европейский и функция у него вспомогательная, поэтому это вопрос полноты декларации, а не утечки данных. Полная техническая документация опубликована по адресу: https://gdpru.eu/en/audits/it-garanteprivacy-it/ 3. Положения GDPR, соблюдение которых прошу проверить Art. 13(1)(e) GDPR — сторонний сервис не указан в списке получателей 4. Требование Прошу проверить изложенные обстоятельства и, если несоответствие подтвердится, принять меры, предусмотренные статьёй 58(2) GDPR. 5. Приложения Полная доказательная база — HAR-файл, контрольная сумма SHA-256 и цитата из политики конфиденциальности сайта, документирующая указанное противоречие — опубликована и проверяема по ссылке в пункте 2 выше. С уважением, [Ваше имя] [контактный email] [Страна] [Дата]
Subject: Complaint regarding personal data processing — garanteprivacy.it 1. Subject of the complaint I am filing a complaint regarding the processing of my personal data by the website garanteprivacy.it. 2. Circumstances I visited the website garanteprivacy.it and found indications that the processing of my personal data does not comply with the GDPR. The technical analysis published on gdpru.eu on 15 June 2026 (open methodology, reproducible measurements) documents the following indications: 1) The policy categorically states that no third-party cookies are set and provides a closed list of six specific data recipients designated by Garante. Among them there is no ReadSpeaker service (reading text aloud), which loads on every visit and receives the visitor's IP address. Formally the statement about cookies is correct — ReadSpeaker does not set them — but as a third-party data recipient it is not named in the document at all. The service is European and its function is auxiliary, so this is a question of the completeness of the declaration, not a data leak. Full technical documentation is published at: https://gdpru.eu/en/audits/it-garanteprivacy-it/ 3. GDPR provisions I ask you to examine Art. 13(1)(e) GDPR — a third-party service is not listed among the recipients 4. Request I request that you examine the circumstances described and, if non-compliance is confirmed, apply the measures provided for in Article 58(2) GDPR. 5. Attachments The full evidence base — the HAR file, its SHA-256 checksum and the quotation from the site's privacy policy documenting the stated contradiction — is published and verifiable at the link in point 2 above. Sincerely, [Your name] [contact email] [Country] [Date]