Consip is Italy's central public-procurement platform, under the Ministry of Economy and Finance. 115 requests, 4 domains. The policy categorically denies any tracking and any transfer of data abroad. In fact, Google Analytics, Dynatrace and an embedded Salesforce chat are active — with no cookie banner.
Request timeline
Declared versus actual
Detected trackers
- Google Tag Manager
- Google Analytics 4
- Dynatrace RUM
- Salesforce Embedded Service (chat)
Indicators of GDPR non-compliance
- Art. 5(1)(a) / Art. 13 GDPRThe policy states categorically: «Non viene fatto uso di cookies... né vengono utilizzati... sistemi per il tracciamento degli utenti» and «Nessun dato derivante dalla navigazione nel sito web viene comunicato o diffuso». In fact, Google Tag Manager and GA4 (region1.google-analytics.com/g/collect) are active at +236–613 ms, Dynatrace sends a beacon five times (+2601–5519 ms), and the embedded Salesforce chat (service.force.com) loads at +1192 ms — without a single cookie banner throughout the entire session.
- Art. 44–49 GDPR (international data transfer)The policy states: «Non è prevista la trasmissione di dati personali a paesi terzi o organizzazioni internazionale». Google and Salesforce are both American companies that receive the visitor's data on every page load.
Context
www.acquistinretepa.it is the portal of Consip S.p.A. («Acquisti in Rete PA»), Italy’s central public-procurement platform. The policy names the Ministero dell’Economia e delle Finanze directly as the data controller. HAR: 115 requests, 4 domains.
A categorical statement against the facts
The policy’s wording leaves no room for interpretation: cookies are not used to transmit personal information, persistent cookies and user-tracking systems are not used at all, and navigation data is neither communicated to anyone nor disseminated. Yet already at +236 ms, in parallel with the ordinary theme resources, Google Tag Manager and the Dynatrace RUM agent load, and at +613 ms a full Google Analytics 4 hit is sent with the client ID and browser data.
Salesforce and international transfer
The embedded Salesforce Embedded Service chat widget (service.force.com) loads at +1192 ms. The policy separately declares the absence of any transfer of data to third countries — yet both Google and Salesforce are American companies that receive data on every visit.
Conclusion
www.acquistinretepa.it is one of the most direct contradictions between the text of a policy and the technical behaviour of a site in the whole project: the document does not merely fail to name the trackers, it explicitly denies their existence and any transfer of data abroad, while three separate external services (Google, Dynatrace, Salesforce) are active without a single consent mechanism.
How to verify: download the file and compute its checksum — sha256sum file.har (Linux, macOS) or certutil -hashfile file.har SHA256 (Windows); it must match the one shown. The conclusions apply to the scope of this measurement — see the limitations of the method.
9d5c46f02fa36684784e5cd9afd12c08cc82fb8f695fee2128ee3c564b60a748Want a response from the company about this audit? → Open the tool
Fill in once — it will be inserted into every letter below:
All fields are required to print the document — this is a formal requirement of the letter itself (the particulars of an official submission), not data collection: nothing is sent or saved anywhere, it all stays in your browser and disappears when you close the page. See the methodology for details.
RIA DigiDoc — phone · Smart-ID / Mobile-ID
Send this letter directly to the company first — before contacting the regulator it has the right to respond (GDPR Art. 12(3) — 30 days).
Тема: Запрос доступа к персональным данным (ст. 15 GDPR) — acquistinretepa.it Кому: [укажите адрес компании — DPO / поддержка / юридический отдел] От: [Ваше имя], [контактный email] Прошу предоставить доступ к моим персональным данным, обрабатываемым в связи с использованием сайта acquistinretepa.it. 1. Категории данных и цели обработки (ст. 15(1)(a)-(c)) На основании независимого технического анализа сайта прошу подтвердить и подробно раскрыть следующие категории обработки: 1) Политика категорично утверждает: «Non viene fatto uso di cookies... né vengono utilizzati... sistemi per il tracciamento degli utenti» и «Nessun dato derivante dalla navigazione nel sito web viene comunicato o diffuso». Фактически Google Tag Manager и GA4 (region1.google-analytics.com/g/collect) активны на +236–613 мс, Dynatrace отправляет beacon пять раз (+2601–5519 мс), встроенный чат Salesforce (service.force.com) загружается на +1192 мс — без единого cookie-баннера за весь сеанс. 2) Политика заявляет: «Non è prevista la trasmissione di dati personali a paesi terzi o organizzazioni internazionale». Google и Salesforce — оба американские компании, получающие данные посетителя при каждой загрузке страницы. 2. Получатели, сроки хранения и передача за пределы ЕЭЗ (ст. 15(1)(c)-(d), 46) Прошу также указать полный список третьих лиц-получателей, применимые сроки хранения по каждой категории и правовые основания передачи данных за пределы ЕЭЗ, если таковая происходит. Полный технический разбор с доказательствами (сохранённый сетевой журнал, контрольная сумма SHA-256) опубликован по адресу: https://gdpru.eu/en/audits/it-acquistinretepa-it/ 3. Автоматизированная обработка и профилирование (ст. 15(1)(h)) Прошу сообщить, применяется ли в отношении меня автоматизированное принятие решений или профилирование, и если да — раскрыть логику такой обработки. С уважением, [Ваше имя] [контактный email] [Страна] [Дата]
Subject: Data access request (GDPR Art. 15) — acquistinretepa.it To: [insert the company's address — DPO / support / legal department] From: [Your name], [contact email] I request access to my personal data processed in connection with the website acquistinretepa.it. 1. Categories of data and purposes of processing (Art. 15(1)(a)-(c)) Based on an independent technical analysis of the site, I request confirmation and detailed disclosure of the following categories of processing: 1) The policy states categorically: «Non viene fatto uso di cookies... né vengono utilizzati... sistemi per il tracciamento degli utenti» and «Nessun dato derivante dalla navigazione nel sito web viene comunicato o diffuso». In fact, Google Tag Manager and GA4 (region1.google-analytics.com/g/collect) are active at +236–613 ms, Dynatrace sends a beacon five times (+2601–5519 ms), and the embedded Salesforce chat (service.force.com) loads at +1192 ms — without a single cookie banner throughout the entire session. 2) The policy states: «Non è prevista la trasmissione di dati personali a paesi terzi o organizzazioni internazionale». Google and Salesforce are both American companies that receive the visitor's data on every page load. 2. Recipients, retention periods, and transfers outside the EEA (Art. 15(1)(c)-(d), 46) I also request the full list of third-party recipients, the applicable retention period for each category, and the legal basis for any transfer of data outside the EEA. The full technical audit with evidence (saved network log, SHA-256 checksum) is published at: https://gdpru.eu/en/audits/it-acquistinretepa-it/ 3. Automated processing and profiling (Art. 15(1)(h)) Please state whether I am subject to automated decision-making or profiling, and if so, disclose the logic involved. Sincerely, [Your name] [contact email] [Country] [Date]
RIA DigiDoc — phone · Smart-ID / Mobile-ID
Where to file: Italian Data Protection Authority (Garante) — garanteprivacy.it
The regulator reviews complaints in its national language. There is an officially translated template from the European Data Protection Board (EDPB) — you can use it instead of or alongside this letter: Official EDPB complaint form (PDF, your language)
Тема: Жалоба на обработку персональных данных — acquistinretepa.it 1. Предмет жалобы Я подаю жалобу в отношении обработки моих персональных данных сайтом acquistinretepa.it. 2. Обстоятельства Я посетил сайт acquistinretepa.it и обнаружил признаки несоответствия обработки моих персональных данных требованиям GDPR. Технический разбор, опубликованный на gdpru.eu 15.06.2026 (открытая методология, воспроизводимые измерения), документирует следующие признаки: 1) Политика категорично утверждает: «Non viene fatto uso di cookies... né vengono utilizzati... sistemi per il tracciamento degli utenti» и «Nessun dato derivante dalla navigazione nel sito web viene comunicato o diffuso». Фактически Google Tag Manager и GA4 (region1.google-analytics.com/g/collect) активны на +236–613 мс, Dynatrace отправляет beacon пять раз (+2601–5519 мс), встроенный чат Salesforce (service.force.com) загружается на +1192 мс — без единого cookie-баннера за весь сеанс. 2) Политика заявляет: «Non è prevista la trasmissione di dati personali a paesi terzi o organizzazioni internazionale». Google и Salesforce — оба американские компании, получающие данные посетителя при каждой загрузке страницы. Полная техническая документация опубликована по адресу: https://gdpru.eu/en/audits/it-acquistinretepa-it/ 3. Положения GDPR, соблюдение которых прошу проверить Art. 5(1)(a) / Art. 13 GDPR; Art. 44–49 GDPR (международная передача данных) 4. Требование Прошу проверить изложенные обстоятельства и, если несоответствие подтвердится, принять меры, предусмотренные статьёй 58(2) GDPR. 5. Приложения Полная доказательная база — HAR-файл, контрольная сумма SHA-256 и цитата из политики конфиденциальности сайта, документирующая указанное противоречие — опубликована и проверяема по ссылке в пункте 2 выше. С уважением, [Ваше имя] [контактный email] [Страна] [Дата]
Subject: Complaint regarding personal data processing — acquistinretepa.it 1. Subject of the complaint I am filing a complaint regarding the processing of my personal data by the website acquistinretepa.it. 2. Circumstances I visited the website acquistinretepa.it and found indications that the processing of my personal data does not comply with the GDPR. The technical analysis published on gdpru.eu on 15 June 2026 (open methodology, reproducible measurements) documents the following indications: 1) The policy states categorically: «Non viene fatto uso di cookies... né vengono utilizzati... sistemi per il tracciamento degli utenti» and «Nessun dato derivante dalla navigazione nel sito web viene comunicato o diffuso». In fact, Google Tag Manager and GA4 (region1.google-analytics.com/g/collect) are active at +236–613 ms, Dynatrace sends a beacon five times (+2601–5519 ms), and the embedded Salesforce chat (service.force.com) loads at +1192 ms — without a single cookie banner throughout the entire session. 2) The policy states: «Non è prevista la trasmissione di dati personali a paesi terzi o organizzazioni internazionale». Google and Salesforce are both American companies that receive the visitor's data on every page load. Full technical documentation is published at: https://gdpru.eu/en/audits/it-acquistinretepa-it/ 3. GDPR provisions I ask you to examine Art. 5(1)(a) / Art. 13 GDPR; Art. 44–49 GDPR (international data transfer) 4. Request I request that you examine the circumstances described and, if non-compliance is confirmed, apply the measures provided for in Article 58(2) GDPR. 5. Attachments The full evidence base — the HAR file, its SHA-256 checksum and the quotation from the site's privacy policy documenting the stated contradiction — is published and verifiable at the link in point 2 above. Sincerely, [Your name] [contact email] [Country] [Date]