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Technical audit · 13.05.2026

eba.europa.eu

EBA — the EU's Banking Supervisory Authority
EU-INSTITUTIONS

The EU's banking supervisory authority — 7 domains. Matomo on the proprietary subdomain analytics.eba.europa.eu — a deliberate choice in favor of European analytics. But Google Fonts loads with no consent, and Flourish transmits data to the USA.

Request timeline

+5796 ms · without consent
Google Fonts (fonts.googleapis.com) — Open Sans. IP address to Google, USA. No banner.
+5812 ms · without consent
Matomo (analytics.eba.europa.eu) — EBA's own subdomain. Data stays within EBA's infrastructure.
+5919 ms
webtools.europa.eu — shared EU components.
+17345 ms
Flourish (public.flourish.studio) — SVG visualization from American servers.

Declared versus actual

+ Google Fonts (fonts.googleapis.com) — not declared
+ Flourish (public.flourish.studio) — not declared

Transfer timings

+5796 ms fonts.googleapis.com

Open Sans. IP address to Google, USA

+5812 ms analytics.eba.europa.eu

Matomo — EBA's own subdomain

+17345 ms public.flourish.studio

Flourish visualization. USA

Detected trackers

Indicators of GDPR non-compliance

Context

The European Banking Authority (EBA) is the EU’s banking supervisory body, developing unified standards for EU banks. Governed by Regulation (EU) 2018/1725. HAR: 89 requests, 7 domains. The session covered navigation across several pages — hence the repeated requests.

Matomo — the right choice

EBA uses Matomo (analytics.eba.europa.eu) — a European open-source analytics platform, deployed on a proprietary subdomain. Analytics data stays on EBA’s servers and is not transmitted to third parties. This is exactly the architecture the EDPS recommends for EU institutions: analytics with no data transfer to external recipients. A rare deliberate choice in this series.

Google Fonts — a simple fix

Despite Matomo, EBA loads Google Fonts (fonts.googleapis.com) — Open Sans and Kumbh Sans. The visitor’s IP address goes to Google (USA) on every page load, with no consent. Self-hosting the fonts would eliminate the only transfer of data to the USA.

Flourish — American visualization

public.flourish.studio is the CDN for the Flourish platform (Canopy Lab Ltd., London, with servers in the USA), used for interactive charts and visualizations. EBA uses Flourish to display data on the EU banking sector. The visitor’s IP address is transmitted to American infrastructure when viewing these visualizations. For an agency handling sensitive financial data, this is an undesirable dependency.

tools.eba.europa.eu

EU member-state flags load from the proprietary subdomain tools.eba.europa.eu — correct self-managed infrastructure for static resources.

Conclusion

EBA is closer to the right architecture than most commercial sites in the series: Matomo on a proprietary subdomain, europa.eu infrastructure. But Google Fonts and Flourish create two points of data transfer to the USA with no consent and no banner. Self-hosting the fonts and replacing Flourish with a European alternative (Datawrapper, hosted locally) would resolve both issues.

Evidence

How to verify: download the file and compute its checksum — sha256sum file.har (Linux, macOS) or certutil -hashfile file.har SHA256 (Windows); it must match the one shown. The conclusions apply to the scope of this measurement — see the limitations of the method.

Original (audit)
HAR file: eu/eba-europa-eu-2026-05-13.har
SHA-256: 1a764ead4b206fe825ca1cd040c7e20b5f9673dc836ce3adaf672c8e398190c2
Re-check snapshot
Awaiting changes
HAR files are stored on EU infrastructure (Proton Drive). SHA-256 is published for integrity verification.
Want a response from the company about this audit? → Open the tool

Fill in once — it will be inserted into every letter below:

All fields are required to print the document — this is a formal requirement of the letter itself (the particulars of an official submission), not data collection: nothing is sent or saved anywhere, it all stays in your browser and disappears when you close the page. See the methodology for details.

Step 1. Data access request (GDPR Art. 15)

Send this letter directly to the company first — before contacting the regulator it has the right to respond (GDPR Art. 12(3) — 30 days).

Subject: Data access request (GDPR Art. 15) — eba.europa.eu

To: [insert the company's address — DPO / support / legal department]
From: [Your name], [contact email]

I request access to my personal data processed in connection with the website eba.europa.eu.

1. Categories of data and purposes of processing (Art. 15(1)(a)-(c))
Based on an independent technical analysis of the site, I request confirmation and detailed disclosure of the following categories of processing:

1) Google Fonts (+5796 ms) loads with no consent. The visitor's IP address is transmitted to Google (USA) on every page load. There is no consent banner.

2) Flourish (public.flourish.studio) is an American data-visualization platform run by Canopy Lab Ltd. It loads SVG graphics from American servers. Not EU infrastructure. No data-transfer mechanism is stated.


2. Recipients, retention periods, and transfers outside the EEA (Art. 15(1)(c)-(d), 46)
I also request the full list of third-party recipients, the applicable retention period for each category, and the legal basis for any transfer of data outside the EEA. The full technical audit with evidence (saved network log, SHA-256 checksum) is published at: https://gdpru.eu/en/audits/eu-eba-europa-eu/

3. Automated processing and profiling (Art. 15(1)(h))
Please state whether I am subject to automated decision-making or profiling, and if so, disclose the logic involved.

Sincerely,

[Your name]
[contact email]
[Country]


[Date]
IMPORTANT: before filing a complaint with the regulator, first contact the company directly and give it 30 days to respond. Without this step the regulator may reject the complaint. Details and a template letter to the company are in the Methodology.
Ready-to-send complaint letter

Where to file: European Data Protection Supervisor (EDPS) — edps.europa.eu

The regulator reviews complaints in its national language. There is an officially translated template from the European Data Protection Board (EDPB) — you can use it instead of or alongside this letter: Official EDPB complaint form (PDF, your language)

Subject: Complaint regarding personal data processing — eba.europa.eu

1. Subject of the complaint
I am filing a complaint regarding the processing of my personal data by the website eba.europa.eu.

2. Circumstances
I visited the website eba.europa.eu and found indications that the processing of my personal data does not comply with the GDPR. The technical analysis published on gdpru.eu on 13 May 2026 (open methodology, reproducible measurements) documents the following indications:

1) Google Fonts (+5796 ms) loads with no consent. The visitor's IP address is transmitted to Google (USA) on every page load. There is no consent banner.

2) Flourish (public.flourish.studio) is an American data-visualization platform run by Canopy Lab Ltd. It loads SVG graphics from American servers. Not EU infrastructure. No data-transfer mechanism is stated.

Full technical documentation is published at: https://gdpru.eu/en/audits/eu-eba-europa-eu/

3. GDPR provisions I ask you to examine
GDPR Art. 6(1), Regulation 2018/1725 Art. 5; Regulation 2018/1725 Art. 15

4. Request
I request that you examine the circumstances described and, if non-compliance is confirmed, apply the measures provided for in Article 58(2) GDPR.

5. Attachments
The full evidence base — the HAR file, its SHA-256 checksum and the quotation from the site's privacy policy documenting the stated contradiction — is published and verifiable at the link in point 2 above.

Sincerely,

[Your name]
[contact email]
[Country]


[Date]