Tallinn public transport website — schedules, routes, tickets. Google Analytics and Cloudflare Insights fire within the first 100 milliseconds. No consent banner at all. The privacy policy describes city institutions — not this website.
Request timeline
Declared versus actual
Transfer timings
Open Sans, Cyrillic. IP sent to Google, USA.
jQuery UI 1.11.4. USA.
Beacon status 200. Data sent to USA.
GTM-N7B2Q9M status 200.
GA4 G-2FDPPH1HHD collect, status 204.
Route map. EU servers.
Detected trackers
- Google Tag Manager (GTM-N7B2Q9M)
- Google Analytics GA4 (G-2FDPPH1HHD)
- Google Fonts (fonts.googleapis.com, fonts.gstatic.com)
- Cloudflare Insights (static.cloudflareinsights.com)
- jQuery CDN (code.jquery.com)
Indicators of GDPR non-compliance
- GDPR Art. 6(1), Art. 5(1)(a)Google Fonts (+103 ms), jQuery CDN (+105 ms), Cloudflare Insights (+106 ms), and GTM (+123 ms) fire immediately on page load. The GA collect request leaves at +722 ms. No consent banner exists.
- GDPR Art. 7No consent mechanism exists. Zero consent requests, zero Set-Cookie responses. Google Analytics and Cloudflare Insights collect data without any user consent.
- GDPR Art. 13(1)(e)The privacy policy describes data processing by Tallinn city institutions in general terms. Google Analytics, GTM, Cloudflare Insights, Google Fonts, and jQuery CDN are not mentioned as data recipients.
- GDPR Art. 13(1)(f), Chapter VGoogle Analytics (G-2FDPPH1HHD) transmits data to the USA. Cloudflare Insights — USA. jQuery CDN (code.jquery.com) — USA. No transfer mechanism is stated.
Context
transport.tallinn.ee is the official website of Tallinn city public transport: bus, tram, and trolleybus schedules, routes, and ticketing information. Operated by the municipal body Tallinna Linnatransport. HAR: 121 requests, 10 domains.
Trackers without consent
All external services fire within the first 130 milliseconds — well before any user interaction. No consent banner exists at all.
Google Fonts (+103 ms) — Open Sans with Cyrillic support. IP sent to Google, USA. It is worth noting that the font loads with Cyrillic support — the site serves Russian-speaking residents of Tallinn, and every visit by them is likewise transmitted to Google.
jQuery UI CDN (+105 ms) — version 1.11.4 from 2014 loads from code.jquery.com. An outdated library served from an external CDN — data goes to jQuery Foundation/Fastly (USA).
Cloudflare Insights (+106 ms) — analytics beacon, status 200, data transmitted. Not blocked — unlike a number of other Estonian sites where it receives status 0.
GTM (+123 ms, GTM-N7B2Q9M) — loads and activates GA4. Collect request leaves at +722 ms.
OpenStreetMap — the only external service without a violation: servers in the EU, map functions without user identification.
Privacy policy — not about this website
The privacy policy is written in English and describes data processing by Tallinn city institutions in general: legal bases, data subject rights, retention periods. It is a generic city-level policy, not specific to transport.tallinn.ee. Google Analytics, GTM, Cloudflare Insights, Google Fonts, and jQuery CDN are not mentioned anywhere. The policy states that data is not disclosed without a legal basis — but does not describe what happens every time a visitor opens the schedule page.
jQuery 1.11.4 — an additional risk
jQuery UI version 1.11.4 was released in 2014 and has long been unsupported. Loading an outdated library from an external CDN is simultaneously a GDPR issue (data transfer to the USA) and a security issue (known vulnerabilities in unsupported versions). Both are resolved by hosting the library on the site’s own server.
Conclusion
The Tallinn public transport website has no consent banner and transmits every visitor’s data to Google and Cloudflare the moment a schedule page is opened. The privacy policy does not describe the actual recipients. The route map correctly uses OpenStreetMap instead of Google Maps — a deliberate choice. That same level of deliberateness has not extended to analytics and fonts.
How to verify: download the file and compute its checksum — sha256sum file.har (Linux, macOS) or certutil -hashfile file.har SHA256 (Windows); it must match the one shown. The conclusions apply to the scope of this measurement — see the limitations of the method.
1315808185fbe202f27d6eabeafd19603f6fa28f2a92b863029ff6042488fedeWant a response from the company about this audit? → Open the tool
Fill in once — it will be inserted into every letter below:
All fields are required to print the document — this is a formal requirement of the letter itself (the particulars of an official submission), not data collection: nothing is sent or saved anywhere, it all stays in your browser and disappears when you close the page. See the methodology for details.
RIA DigiDoc — phone · Smart-ID / Mobile-ID
Send this letter directly to the company first — before contacting the regulator it has the right to respond (GDPR Art. 12(3) — 30 days).
Тема: Запрос доступа к персональным данным (ст. 15 GDPR) — transport.tallinn.ee Кому: [укажите адрес компании — DPO / поддержка / юридический отдел] От: [Ваше имя], [контактный email] Прошу предоставить доступ к моим персональным данным, обрабатываемым в связи с использованием сайта transport.tallinn.ee. 1. Категории данных и цели обработки (ст. 15(1)(a)-(c)) На основании независимого технического анализа сайта прошу подтвердить и подробно раскрыть следующие категории обработки: 1) Google Fonts (+103 мс), jQuery CDN (+105 мс), Cloudflare Insights (+106 мс) и GTM (+123 мс) запускаются немедленно при загрузке страницы. GA collect уходит на +722 мс. Баннер согласия отсутствует полностью. 2) Механизм согласия отсутствует. Ноль consent-запросов, ноль Set-Cookie ответов. Google Analytics и Cloudflare Insights собирают данные без какого-либо согласия пользователя. 3) Политика конфиденциальности описывает обработку данных городскими учреждениями Таллина в общих чертах. Google Analytics, GTM, Cloudflare Insights, Google Fonts и jQuery CDN не упомянуты как получатели данных. 4) Google Analytics (G-2FDPPH1HHD) передаёт данные в США. Cloudflare Insights — США. jQuery CDN (code.jquery.com) — США. Механизм передачи не указан. 2. Получатели, сроки хранения и передача за пределы ЕЭЗ (ст. 15(1)(c)-(d), 46) Прошу также указать полный список третьих лиц-получателей, применимые сроки хранения по каждой категории и правовые основания передачи данных за пределы ЕЭЗ, если таковая происходит. Полный технический разбор с доказательствами (сохранённый сетевой журнал, контрольная сумма SHA-256) опубликован по адресу: https://gdpru.eu/en/audits/ee-transport-tallinn-ee/ 3. Автоматизированная обработка и профилирование (ст. 15(1)(h)) Прошу сообщить, применяется ли в отношении меня автоматизированное принятие решений или профилирование, и если да — раскрыть логику такой обработки. С уважением, [Ваше имя] [контактный email] [Страна] [Дата]
Subject: Data access request (GDPR Art. 15) — transport.tallinn.ee To: [insert the company's address — DPO / support / legal department] From: [Your name], [contact email] I request access to my personal data processed in connection with the website transport.tallinn.ee. 1. Categories of data and purposes of processing (Art. 15(1)(a)-(c)) Based on an independent technical analysis of the site, I request confirmation and detailed disclosure of the following categories of processing: 1) Google Fonts (+103 ms), jQuery CDN (+105 ms), Cloudflare Insights (+106 ms), and GTM (+123 ms) fire immediately on page load. The GA collect request leaves at +722 ms. No consent banner exists. 2) No consent mechanism exists. Zero consent requests, zero Set-Cookie responses. Google Analytics and Cloudflare Insights collect data without any user consent. 3) The privacy policy describes data processing by Tallinn city institutions in general terms. Google Analytics, GTM, Cloudflare Insights, Google Fonts, and jQuery CDN are not mentioned as data recipients. 4) Google Analytics (G-2FDPPH1HHD) transmits data to the USA. Cloudflare Insights — USA. jQuery CDN (code.jquery.com) — USA. No transfer mechanism is stated. 2. Recipients, retention periods, and transfers outside the EEA (Art. 15(1)(c)-(d), 46) I also request the full list of third-party recipients, the applicable retention period for each category, and the legal basis for any transfer of data outside the EEA. The full technical audit with evidence (saved network log, SHA-256 checksum) is published at: https://gdpru.eu/en/audits/ee-transport-tallinn-ee/ 3. Automated processing and profiling (Art. 15(1)(h)) Please state whether I am subject to automated decision-making or profiling, and if so, disclose the logic involved. Sincerely, [Your name] [contact email] [Country] [Date]
Teema: Isikuandmetele juurdepääsu taotlus (IKÜM art 15) — transport.tallinn.ee Kellele: [märkige ettevõtte aadress — DPO / tugi / juriidiline osakond] Kellelt: [Teie nimi], [kontakt-e-post] Palun anda mulle juurdepääs minu isikuandmetele, mida töödeldakse seoses veebisaidi transport.tallinn.ee kasutamisega. 1. Andmekategooriad ja töötlemise eesmärgid (IKÜM art 15(1)(a)-(c)) Sõltumatu tehnilise analüüsi põhjal palun kinnitada ja üksikasjalikult avaldada järgmised töötlemiskategooriad: 1) Google Fonts (+103 ms), jQuery CDN (+105 ms), Cloudflare Insights (+106 ms) ja GTM (+123 ms) käivituvad kohe pärast lehe laadimist. GA kogu läheb +722 ms-le. Nõusoleku bänner on täiesti puudu. 2) Puudub kokkuleppemehhanism. Nullnõusolek, null Set-Cookies. Google Analytics ja Cloudflare Insights koguvad andmeid ilma kasutaja nõusolekuta. 3) Privaatsuspoliitika kirjeldab andmete töötlemist Tallinna linnavõimude poolt üldisemalt. Google Analytics, GTM, Cloudflare Insights, Google Fonts ja jQuery CDN ei ole andmete saajatena mainitud. 4) Google Analytics (G-2FDPPH1HHD) edastab andmeid Ameerika Ühendriikidele. Cloudflare Insights, USA. jQuery CDN (kood jquery.com) Ülekandemehhanism ei ole määratletud. 2. Vastuvõtjad, säilitustähtajad ja edastamine väljapoole EMP-d (IKÜM art 15(1)(c)-(d), 46) Palun samuti esitada täielik loetelu kolmandatest isikutest vastuvõtjatest, iga kategooria puhul kohaldatavad säilitustähtajad ning andmete EMP-välisele edastamisele kohaldatav õiguslik alus, kui selline edastamine toimub. Täielik tehniline analüüs koos tõenditega (salvestatud võrgulogi, SHA-256 kontrollsumma) on avaldatud aadressil: https://gdpru.eu/en/audits/ee-transport-tallinn-ee/ 3. Automatiseeritud töötlemine ja profiilianalüüs (IKÜM art 15(1)(h)) Palun teatada, kas minu suhtes kohaldatakse automatiseeritud otsuste tegemist või profiilianalüüsi, ning kui jah, siis avaldada selle loogika. Lugupidamisega, [Teie nimi] [kontakt-e-post] [Riik] [Kuupäev]
RIA DigiDoc — phone · Smart-ID / Mobile-ID
Where to file: Estonian Data Protection Inspectorate (AKI) — write to info@aki.ee
Important: AKI only handles submissions in Estonian. Translate the letter before sending.
The regulator reviews complaints in its national language. There is an officially translated template from the European Data Protection Board (EDPB) — you can use it instead of or alongside this letter: Official EDPB complaint form (PDF, your language)
Тема: Жалоба на обработку персональных данных — transport.tallinn.ee 1. Предмет жалобы Я подаю жалобу в отношении обработки моих персональных данных сайтом transport.tallinn.ee. 2. Обстоятельства Я посетил сайт transport.tallinn.ee и обнаружил признаки несоответствия обработки моих персональных данных требованиям GDPR. Технический разбор, опубликованный на gdpru.eu 06.06.2026 (открытая методология, воспроизводимые измерения), документирует следующие признаки: 1) Google Fonts (+103 мс), jQuery CDN (+105 мс), Cloudflare Insights (+106 мс) и GTM (+123 мс) запускаются немедленно при загрузке страницы. GA collect уходит на +722 мс. Баннер согласия отсутствует полностью. 2) Механизм согласия отсутствует. Ноль consent-запросов, ноль Set-Cookie ответов. Google Analytics и Cloudflare Insights собирают данные без какого-либо согласия пользователя. 3) Политика конфиденциальности описывает обработку данных городскими учреждениями Таллина в общих чертах. Google Analytics, GTM, Cloudflare Insights, Google Fonts и jQuery CDN не упомянуты как получатели данных. 4) Google Analytics (G-2FDPPH1HHD) передаёт данные в США. Cloudflare Insights — США. jQuery CDN (code.jquery.com) — США. Механизм передачи не указан. Полная техническая документация опубликована по адресу: https://gdpru.eu/en/audits/ee-transport-tallinn-ee/ 3. Положения GDPR, соблюдение которых прошу проверить GDPR Art. 6(1), Art. 5(1)(a); GDPR Art. 7; GDPR Art. 13(1)(e); GDPR Art. 13(1)(f), Chapter V 4. Требование Прошу проверить изложенные обстоятельства и, если несоответствие подтвердится, принять меры, предусмотренные статьёй 58(2) GDPR. 5. Приложения Полная доказательная база — HAR-файл, контрольная сумма SHA-256 и цитата из политики конфиденциальности сайта, документирующая указанное противоречие — опубликована и проверяема по ссылке в пункте 2 выше. С уважением, [Ваше имя] [контактный email] [Страна] [Дата]
Subject: Complaint regarding personal data processing — transport.tallinn.ee 1. Subject of the complaint I am filing a complaint regarding the processing of my personal data by the website transport.tallinn.ee. 2. Circumstances I visited the website transport.tallinn.ee and found indications that the processing of my personal data does not comply with the GDPR. The technical analysis published on gdpru.eu on 6 June 2026 (open methodology, reproducible measurements) documents the following indications: 1) Google Fonts (+103 ms), jQuery CDN (+105 ms), Cloudflare Insights (+106 ms), and GTM (+123 ms) fire immediately on page load. The GA collect request leaves at +722 ms. No consent banner exists. 2) No consent mechanism exists. Zero consent requests, zero Set-Cookie responses. Google Analytics and Cloudflare Insights collect data without any user consent. 3) The privacy policy describes data processing by Tallinn city institutions in general terms. Google Analytics, GTM, Cloudflare Insights, Google Fonts, and jQuery CDN are not mentioned as data recipients. 4) Google Analytics (G-2FDPPH1HHD) transmits data to the USA. Cloudflare Insights — USA. jQuery CDN (code.jquery.com) — USA. No transfer mechanism is stated. Full technical documentation is published at: https://gdpru.eu/en/audits/ee-transport-tallinn-ee/ 3. GDPR provisions I ask you to examine GDPR Art. 6(1), Art. 5(1)(a); GDPR Art. 7; GDPR Art. 13(1)(e); GDPR Art. 13(1)(f), Chapter V 4. Request I request that you examine the circumstances described and, if non-compliance is confirmed, apply the measures provided for in Article 58(2) GDPR. 5. Attachments The full evidence base — the HAR file, its SHA-256 checksum and the quotation from the site's privacy policy documenting the stated contradiction — is published and verifiable at the link in point 2 above. Sincerely, [Your name] [contact email] [Country] [Date]
1. Kaebuse ese Esitan kaebuse seoses minu isikuandmete töötlemisega veebisaidil transport.tallinn.ee. 2. Asjaolud Külastasin veebisaiti transport.tallinn.ee ja tuvastasin märke sellest, et minu isikuandmete töötlemine ei vasta isikuandmete kaitse üldmääruse (IKÜM) nõuetele. Tehniline analüüs, mis on avaldatud aadressil gdpru.eu 06.06.2026 (avatud metoodika, korratavad mõõtmised), dokumenteerib järgmist: 1) Google Fonts (+103 ms), jQuery CDN (+105 ms), Cloudflare Insights (+106 ms) ja GTM (+123 ms) käivituvad kohe pärast lehe laadimist. GA kogu läheb +722 ms-le. Nõusoleku bänner on täiesti puudu. 2) Puudub kokkuleppemehhanism. Nullnõusolek, null Set-Cookies. Google Analytics ja Cloudflare Insights koguvad andmeid ilma kasutaja nõusolekuta. 3) Privaatsuspoliitika kirjeldab andmete töötlemist Tallinna linnavõimude poolt üldisemalt. Google Analytics, GTM, Cloudflare Insights, Google Fonts ja jQuery CDN ei ole andmete saajatena mainitud. 4) Google Analytics (G-2FDPPH1HHD) edastab andmeid Ameerika Ühendriikidele. Cloudflare Insights, USA. jQuery CDN (kood jquery.com) Ülekandemehhanism ei ole määratletud. Täielik tehniline dokumentatsioon on avaldatud aadressil: https://gdpru.eu/en/audits/ee-transport-tallinn-ee/ 3. Sätted, mille järgimist palun kontrollida GDPR artikli 6 lõige 1, artikli 5 lõike 1 punkt a; GDPR artikkel 7; GDPR artikli 13 lõike 1 punkt e; GDPR artikli 13 lõike 1 punkt f, V peatükk 4. Nõue Palun kontrollida kirjeldatud asjaolusid ja mittevastavuse kinnitamisel kohaldada IKÜM artikli 58 lõikes 2 ette nähtud meetmeid. 5. Lisad Täielik tõendusmaterjal — HAR-fail, kontrollsumma SHA-256 ning veebisaidi privaatsuspoliitika tsitaat, mis dokumenteerib nimetatud vastuolu — on avaldatud ja kontrollitav punktis 2 viidatud lingil. Lugupidamisega, [Teie nimi] [kontakt-e-post] [Riik] [Kuupäev]