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Technical audit · 26.05.2026

sozialministerium.gv.at

Austrian Federal Ministry of Social Affairs
AT

Federal Ministry of Social Affairs — 32 requests, 4 domains. etracker (Germany) fires as the first external request at 171 ms. Siteimprove follows at 485 ms. Both before consent. The privacy policy mentions neither.

Request timeline

+171 ms · etracker
code.etracker.com/code/e.js — the first external request, alongside the CSS. There is no consent banner.
+485 ms · Siteimprove
siteimproveanalytics.com/js/siteanalyze_6026929.js loads without consent.
+533 ms · etracker ping
code.etracker.com/t.js — tracker initialization with identifier et=26m0M9.
+757 ms · etracker data
www.etracker.de/cntcc — a tracking ping with pagename, session identifier, and visit data.
Session total
32 requests, 4 domains. 28 — to www.sozialministerium.gv.at, 3 — to etracker, 1 — to Siteimprove.

Declared versus actual

+ etracker — absent from the policy — not declared
+ Siteimprove Analytics — absent from the policy — not declared

Transfer timings

+171 ms code.etracker.com

etracker GmbH, Hamburg. The first external request of the session.

+485 ms siteimproveanalytics.com

Siteimprove Analytics. Cookieless tracking based on a Visitor Hash.

+757 ms www.etracker.de

Tracking ping: tc=17798192220662, pagename=Bundesministerium...

Detected trackers

Context

Bundesministerium für Arbeit, Soziales, Gesundheit, Pflege und Konsumentenschutz is the federal ministry responsible for social policy, healthcare, and consumer protection. HAR: 32 requests, 4 domains. The privacy policy was last updated in October 2025.

Two trackers, zero declarations

etracker — a German analytics service (Hamburg) — loads at +171 ms, before most of the site’s own scripts. Siteimprove follows at +485 ms. Neither is mentioned in the privacy policy. The policy describes the handling of email correspondence, the newsletter, and contact forms — not a word about web analytics.

Sensitive context

This is the website of the ministry overseeing healthcare and social services. Visitors frequently look for information on benefits, medical programs, and support for vulnerable groups. Tracking without declaration and without consent in this context is not merely a procedural finding.

Conclusion

The ministry responsible for protecting consumer rights in Austria sends data to two external services without consent and without mentioning either in its own privacy policy.

Evidence

How to verify: download the file and compute its checksum — sha256sum file.har (Linux, macOS) or certutil -hashfile file.har SHA256 (Windows); it must match the one shown. The conclusions apply to the scope of this measurement — see the limitations of the method.

Original (audit)
HAR file: at/sozialministerium-gv-at-2026-05-26.har
SHA-256: e473ec2985a73347643ab1aa5e5bf3017f4a7e52a057274a8485d935be4b498e
Re-check snapshot
Awaiting changes
HAR files are stored on EU infrastructure (Proton Drive). SHA-256 is published for integrity verification.
Want a response from the company about this audit? → Open the tool

Fill in once — it will be inserted into every letter below:

All fields are required to print the document — this is a formal requirement of the letter itself (the particulars of an official submission), not data collection: nothing is sent or saved anywhere, it all stays in your browser and disappears when you close the page. See the methodology for details.

Step 1. Data access request (GDPR Art. 15)

Send this letter directly to the company first — before contacting the regulator it has the right to respond (GDPR Art. 12(3) — 30 days).

Subject: Data access request (GDPR Art. 15) — sozialministerium.gv.at

To: [insert the company's address — DPO / support / legal department]
From: [Your name], [contact email]

I request access to my personal data processed in connection with the website sozialministerium.gv.at.

1. Categories of data and purposes of processing (Art. 15(1)(a)-(c))
I request information on all categories, purposes, and recipients of my data processed on this site — regardless of whether any non-compliance has been identified to date.

2. Recipients, retention periods, and transfers outside the EEA (Art. 15(1)(c)-(d), 46)
I also request the full list of third-party recipients, the applicable retention period for each category, and the legal basis for any transfer of data outside the EEA. The full technical audit with evidence (saved network log, SHA-256 checksum) is published at: https://gdpru.eu/en/audits/at-sozialministerium-gv-at/

3. Automated processing and profiling (Art. 15(1)(h))
Please state whether I am subject to automated decision-making or profiling, and if so, disclose the logic involved.

Sincerely,

[Your name]
[contact email]
[Country]


[Date]
IMPORTANT: before filing a complaint with the regulator, first contact the company directly and give it 30 days to respond. Without this step the regulator may reject the complaint. Details and a template letter to the company are in the Methodology.
Ready-to-send complaint letter

Where to file: Datenschutzbehörde (DSB) — file a complaint online →

The regulator reviews complaints in its national language. There is an officially translated template from the European Data Protection Board (EDPB) — you can use it instead of or alongside this letter: Official EDPB complaint form (PDF, your language)

Subject: Complaint regarding personal data processing — sozialministerium.gv.at

1. Subject of the complaint
I am filing a complaint regarding the processing of my personal data by the website sozialministerium.gv.at.

2. Circumstances
I visited the website sozialministerium.gv.at and found indications that the processing of my personal data does not comply with the GDPR. The technical analysis published on gdpru.eu on 26 May 2026 (open methodology, reproducible measurements) documents the following indications:

Full technical documentation is published at: https://gdpru.eu/en/audits/at-sozialministerium-gv-at/

3. GDPR provisions I ask you to examine


4. Request
I request that you examine the circumstances described and, if non-compliance is confirmed, apply the measures provided for in Article 58(2) GDPR.

5. Attachments
The full evidence base — the HAR file, its SHA-256 checksum and the quotation from the site's privacy policy documenting the stated contradiction — is published and verifiable at the link in point 2 above.

Sincerely,

[Your name]
[contact email]
[Country]


[Date]