Technical audit · 26.05.2026

oeh.ac.at

Austrian Students' Union (ÖH)

Policy changed — see what exactly · 2026-09-17 →

Austrian Students' Union — 123 requests, 3 domains. Self-hosted Matomo on webanalytik.oeh.ac.at fires without consent. A detailed privacy policy describes dozens of services — web analytics is absent from among them.

Request timeline

+535 ms · Cloudflare Turnstile

challenges.cloudflare.com loads the anti-bot script. Mentioned indirectly in the policy as CAPTCHA/Anti-Bot.

+590 ms · Matomo

webanalytik.oeh.ac.at/webanalytik.js — self-hosted Matomo. No consent banner.

+755 ms · tracking ping

webanalytik.php: action_name=Welcome to the ÖH, idsite=5. Before consent.

Session total

120 requests to www.oeh.ac.at, 2 to webanalytik.oeh.ac.at, 1 to challenges.cloudflare.com. Zero cookies.

Declared versus actual

✓ Cloudflare Turnstile — mentioned indirectly as Anti-Bot — declared

+ Matomo/webanalytik.oeh.ac.at — absent from the policy — not declared

Transfer timings

+590 ms webanalytik.oeh.ac.at

Self-hosted Matomo. Data stays within ÖH's infrastructure.

+755 ms webanalytik.oeh.ac.at

Tracking ping: idsite=5, without consent.

Detected trackers

Matomo (webanalytik.oeh.ac.at, self-hosted)

Indicators of GDPR non-compliance

GDPR Art. 6(1)(a), Art. 13, TKG § 165
webanalytik.oeh.ac.at/webanalytik.js loads at 590 ms and sends a tracking ping (idsite=5) at 755 ms — without consent and without a consent banner. The privacy policy does not mention Matomo or the site's web analytics.

Context

ÖH (Österreichische Hochschüler:innenschaft) is the Austrian students’ union with mandatory membership for all students. WordPress + WooCommerce. HAR: 123 requests, 3 domains. The privacy policy is detailed — covering the shop, newsletter, notice board, forums, and wahlportal.

Matomo without declaration

webanalytik.oeh.ac.at — self-hosted Matomo on an ÖH subdomain, fires at +590 ms. The policy describes Hetzner as the hosting provider and ActiveCampaign for email, but does not mention the site’s web analytics at all. Data stays within ÖH’s infrastructure — architecturally correct. But firing before consent and the absence from the policy indicate non-compliance.

A detailed policy, but with a gap

ÖH has put significant effort into documentation: 14+ sections, legal bases for each operation, a DPO with contact details. Against this backdrop, the missing web analytics section looks like an oversight rather than deliberate concealment.

Conclusion

A students’ union that represents students’ interests on data protection matters runs a tracker without consent and without declaring it in its own privacy policy.

Evidence

How to verify: download the file and compute its checksum — sha256sum file.har (Linux, macOS) or certutil -hashfile file.har SHA256 (Windows); it must match the one shown. The conclusions apply to the scope of this measurement — see the limitations of the method.

Original (audit)

HAR file: at/oeh-ac-at-2026-05-26.har

SHA-256: 65d8632e9540f88ebb18d31840e5fe1bee51cf5c7d551f3b4bce0aca6530ecd8

Re-check snapshot

Awaiting changes

HAR files are stored on EU infrastructure (Proton Drive). SHA-256 is published for integrity verification.

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Fill in once — it will be inserted into every letter below:

Filing date:

All fields are required to print the document — this is a formal requirement of the letter itself (the particulars of an official submission), not data collection: nothing is sent or saved anywhere, it all stays in your browser and disappears when you close the page. See the methodology for details.

Step 1. Data access request (GDPR Art. 15)

Send this letter directly to the company first — before contacting the regulator it has the right to respond (GDPR Art. 12(3) — 30 days).

Тема: Запрос доступа к персональным данным (ст. 15 GDPR) — oeh.ac.at

Кому: [укажите адрес компании — DPO / поддержка / юридический отдел]
От: [Ваше имя], [контактный email]

Прошу предоставить доступ к моим персональным данным, обрабатываемым в связи с использованием сайта oeh.ac.at.

1. Категории данных и цели обработки (ст. 15(1)(a)-(c))
На основании независимого технического анализа сайта прошу подтвердить и подробно раскрыть следующие категории обработки:

1) webanalytik.oeh.ac.at/webanalytik.js загружается через 590 мс и отправляет трекинг-пинг (idsite=5) на 755 мс — без согласия и без consent-баннера. Политика конфиденциальности не упоминает Matomo и веб-аналитику сайта.


2. Получатели, сроки хранения и передача за пределы ЕЭЗ (ст. 15(1)(c)-(d), 46)
Прошу также указать полный список третьих лиц-получателей, применимые сроки хранения по каждой категории и правовые основания передачи данных за пределы ЕЭЗ, если таковая происходит. Полный технический разбор с доказательствами (сохранённый сетевой журнал, контрольная сумма SHA-256) опубликован по адресу: https://gdpru.eu/en/audits/at-oeh-ac-at/

3. Автоматизированная обработка и профилирование (ст. 15(1)(h))
Прошу сообщить, применяется ли в отношении меня автоматизированное принятие решений или профилирование, и если да — раскрыть логику такой обработки.

С уважением,

[Ваше имя]
[контактный email]
[Страна]


[Дата]

Subject: Data access request (GDPR Art. 15) — oeh.ac.at

To: [insert the company's address — DPO / support / legal department]
From: [Your name], [contact email]

I request access to my personal data processed in connection with the website oeh.ac.at.

1. Categories of data and purposes of processing (Art. 15(1)(a)-(c))
Based on an independent technical analysis of the site, I request confirmation and detailed disclosure of the following categories of processing:

1) webanalytik.oeh.ac.at/webanalytik.js loads at 590 ms and sends a tracking ping (idsite=5) at 755 ms — without consent and without a consent banner. The privacy policy does not mention Matomo or the site's web analytics.

2. Recipients, retention periods, and transfers outside the EEA (Art. 15(1)(c)-(d), 46)
I also request the full list of third-party recipients, the applicable retention period for each category, and the legal basis for any transfer of data outside the EEA. The full technical audit with evidence (saved network log, SHA-256 checksum) is published at: https://gdpru.eu/en/audits/at-oeh-ac-at/

3. Automated processing and profiling (Art. 15(1)(h))
Please state whether I am subject to automated decision-making or profiling, and if so, disclose the logic involved.

Sincerely,

[Your name]
[contact email]
[Country]

[Date]

30 days have passed since contacting the company with no response? → Show the regulator complaint letter

Ready-to-send complaint letter

Where to file: Datenschutzbehörde (DSB) — file a complaint online →

The regulator reviews complaints in its national language. There is an officially translated template from the European Data Protection Board (EDPB) — you can use it instead of or alongside this letter: Official EDPB complaint form (PDF, your language)

Тема: Жалоба на обработку персональных данных — oeh.ac.at

1. Предмет жалобы
Я подаю жалобу в отношении обработки моих персональных данных сайтом oeh.ac.at.

2. Обстоятельства
Я посетил сайт oeh.ac.at и обнаружил признаки несоответствия обработки моих персональных данных требованиям GDPR. Технический разбор, опубликованный на gdpru.eu 26.05.2026 (открытая методология, воспроизводимые измерения), документирует следующие признаки:

1) webanalytik.oeh.ac.at/webanalytik.js загружается через 590 мс и отправляет трекинг-пинг (idsite=5) на 755 мс — без согласия и без consent-баннера. Политика конфиденциальности не упоминает Matomo и веб-аналитику сайта.

Полная техническая документация опубликована по адресу: https://gdpru.eu/en/audits/at-oeh-ac-at/

3. Положения GDPR, соблюдение которых прошу проверить
GDPR Art. 6(1)(a), Art. 13, TKG § 165

4. Требование
Прошу проверить изложенные обстоятельства и, если несоответствие подтвердится, принять меры, предусмотренные статьёй 58(2) GDPR.

5. Приложения
Полная доказательная база — HAR-файл, контрольная сумма SHA-256 и цитата из политики конфиденциальности сайта, документирующая указанное противоречие — опубликована и проверяема по ссылке в пункте 2 выше.

С уважением,

[Ваше имя]
[контактный email]
[Страна]

[Дата]

Subject: Complaint regarding personal data processing — oeh.ac.at

1. Subject of the complaint
I am filing a complaint regarding the processing of my personal data by the website oeh.ac.at.

2. Circumstances
I visited the website oeh.ac.at and found indications that the processing of my personal data does not comply with the GDPR. The technical analysis published on gdpru.eu on 26 May 2026 (open methodology, reproducible measurements) documents the following indications:

1) webanalytik.oeh.ac.at/webanalytik.js loads at 590 ms and sends a tracking ping (idsite=5) at 755 ms — without consent and without a consent banner. The privacy policy does not mention Matomo or the site's web analytics.

Full technical documentation is published at: https://gdpru.eu/en/audits/at-oeh-ac-at/

3. GDPR provisions I ask you to examine
GDPR Art. 6(1)(a), Art. 13, TKG § 165

4. Request
I request that you examine the circumstances described and, if non-compliance is confirmed, apply the measures provided for in Article 58(2) GDPR.

5. Attachments
The full evidence base — the HAR file, its SHA-256 checksum and the quotation from the site's privacy policy documenting the stated contradiction — is published and verifiable at the link in point 2 above.

Sincerely,

[Your name]
[contact email]
[Country]


[Date]