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Technical audit · 26.05.2026

firmenbuch.at

Austria's Official Companies Register — Sub-Processor for the Ministry of Justice
AT

Policy changed — see what exactly · 2026-09-17 →

Austria's official companies register — 90 requests, 3 domains. The DataReporter CMP loads first. Matomo on analytics.compass.at (Compass Group, Vienna) — before the banner is ready. Operator: HF Data, a sub-processor for the BMJ.

Request timeline

+103 ms · banner
DataReporter CMP (webcache-eu.datareporter.eu) — banner.css. The CMP starts loading.
+343 ms · before consent
analytics.compass.at/matomo — Compass Group's Matomo. Loads before the banner is ready.
+1413 ms · banner ready
analytics.compass.at/matomo.php — the first pageview. Visit data.

Declared versus actual

+ Matomo (analytics.compass.at — Compass Group) — not declared

Transfer timings

+103 ms webcache-eu.datareporter.eu

DataReporter CMP — EU CDN

+343 ms analytics.compass.at

Compass Group's Matomo, Vienna

Detected trackers

Indicators of GDPR non-compliance

Context

firmenbuch.at is the official portal of the Austrian companies register (Firmenbuch), operated by HF Data Datenverarbeitungsges.m.b.H (Schönbrunner Straße 231, 1120 Wien). HF Data acts as a sub-processor (Auftragsverarbeiter) under contract with the Bundesministerium für Justiz (BMJ) — the Ministry of Justice. DPO: Mag. Claudius Determann, datenschutz@compass.at. HAR: 90 requests, 3 domains.

Sub-processor for the BMJ — a distinctive legal status

The policy states explicitly that HF Data acts as a sub-processor, and that all requests concerning the substance of the register’s activities are forwarded to the BMJ (Art. 28 GDPR). This is an atypical situation — a private company processing data on behalf of a state register. The DPO is an employee of Compass Group (HF Data’s parent company).

DataReporter — an Austrian CMP

webcache-eu.datareporter.eu — DataReporter, an Austrian GDPR CMP platform (DataReporter GmbH, Vienna). A European CDN (eu in the domain). Loads the banner CSS as the first request (+103 ms). Three requests per session: banner.css, banner.js, and configuration.

Matomo before the banner — a familiar problem

analytics.compass.at — Compass Group’s Matomo instance (Compass Group being HF Data’s parent company). Loads its container (container_YsrtKOZo.js) at +343 ms — before the DataReporter banner is ready. The first pageview is sent at +1413 ms, once the banner has fully loaded, but the JS container had already been initialized earlier.

The fix is identical to auftrag.at’s: Matomo must wait for consent from the DataReporter CMP. DataReporter supports Matomo integration via a Tag Manager.

All data stays in Austria

DataReporter — Vienna. Compass/analytics.compass.at — Vienna. Not a single American service. For a state companies register, this is the right architecture in terms of data recipients.

Conclusion

firmenbuch.at has a good architecture: an Austrian CMP, Matomo instead of Google Analytics, all data staying in Austria. The one problem is that Matomo loads 240 ms before the banner is ready. Configuring blocking through the DataReporter integration would fix it.

Evidence

How to verify: download the file and compute its checksum — sha256sum file.har (Linux, macOS) or certutil -hashfile file.har SHA256 (Windows); it must match the one shown. The conclusions apply to the scope of this measurement — see the limitations of the method.

Original (audit)
HAR file: at/firmenbuch-at-2026-05-26.har
SHA-256: 51b8d86c9bdea9c66266b0c754fbb728a4623d41acf03cd6bf4a06f4d1f1e333
Re-check snapshot
Awaiting changes
HAR files are stored on EU infrastructure (Proton Drive). SHA-256 is published for integrity verification.
Want a response from the company about this audit? → Open the tool

Fill in once — it will be inserted into every letter below:

All fields are required to print the document — this is a formal requirement of the letter itself (the particulars of an official submission), not data collection: nothing is sent or saved anywhere, it all stays in your browser and disappears when you close the page. See the methodology for details.

Step 1. Data access request (GDPR Art. 15)

Send this letter directly to the company first — before contacting the regulator it has the right to respond (GDPR Art. 12(3) — 30 days).

Subject: Data access request (GDPR Art. 15) — firmenbuch.at

To: [insert the company's address — DPO / support / legal department]
From: [Your name], [contact email]

I request access to my personal data processed in connection with the website firmenbuch.at.

1. Categories of data and purposes of processing (Art. 15(1)(a)-(c))
Based on an independent technical analysis of the site, I request confirmation and detailed disclosure of the following categories of processing:

1) The DataReporter CMP (+103 ms) loads first — the banner. Matomo (analytics.compass.at) loads at +343 ms, before the banner is ready. Visit data goes to analytics before consent.


2. Recipients, retention periods, and transfers outside the EEA (Art. 15(1)(c)-(d), 46)
I also request the full list of third-party recipients, the applicable retention period for each category, and the legal basis for any transfer of data outside the EEA. The full technical audit with evidence (saved network log, SHA-256 checksum) is published at: https://gdpru.eu/en/audits/at-firmenbuch-at/

3. Automated processing and profiling (Art. 15(1)(h))
Please state whether I am subject to automated decision-making or profiling, and if so, disclose the logic involved.

Sincerely,

[Your name]
[contact email]
[Country]


[Date]
IMPORTANT: before filing a complaint with the regulator, first contact the company directly and give it 30 days to respond. Without this step the regulator may reject the complaint. Details and a template letter to the company are in the Methodology.
Ready-to-send complaint letter

Where to file: Datenschutzbehörde (DSB) — file a complaint online →

The regulator reviews complaints in its national language. There is an officially translated template from the European Data Protection Board (EDPB) — you can use it instead of or alongside this letter: Official EDPB complaint form (PDF, your language)

Subject: Complaint regarding personal data processing — firmenbuch.at

1. Subject of the complaint
I am filing a complaint regarding the processing of my personal data by the website firmenbuch.at.

2. Circumstances
I visited the website firmenbuch.at and found indications that the processing of my personal data does not comply with the GDPR. The technical analysis published on gdpru.eu on 26 May 2026 (open methodology, reproducible measurements) documents the following indications:

1) The DataReporter CMP (+103 ms) loads first — the banner. Matomo (analytics.compass.at) loads at +343 ms, before the banner is ready. Visit data goes to analytics before consent.

Full technical documentation is published at: https://gdpru.eu/en/audits/at-firmenbuch-at/

3. GDPR provisions I ask you to examine
GDPR Art. 6(1), Art. 5(1)(a)

4. Request
I request that you examine the circumstances described and, if non-compliance is confirmed, apply the measures provided for in Article 58(2) GDPR.

5. Attachments
The full evidence base — the HAR file, its SHA-256 checksum and the quotation from the site's privacy policy documenting the stated contradiction — is published and verifiable at the link in point 2 above.

Sincerely,

[Your name]
[contact email]
[Country]


[Date]